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Frequently Asked Questions

All you need to know 


Check-in & Check-out

Bank & Currency Exchange Office



Check-in & Check-out  
What is check-in time?  

Check-in time is between 4 and 8 p.m. In case of an arrival after 8 p.m., please contact us for late arrival procedures .

Is it possible to leave our luggage at the front desk in case of an early check-in or late check-out?

You can leave your luggage at the front desk while waiting to access your room. If you plan to leave Quebec City later than check-out time, you can leave your luggage at the front desk.

What is check-out time?

Check-out time is 11 a.m. so our room attendants may be able to clean the room up for the next guests. Please note that it’s possible, upon availability, to request a late check-out for an additional charge. Ask at the Reception Desk upon arrival or while making your room reservation if you wish to do so.


Bank & Currency Exchange Office
Where is the nearest bank or currency exchange office?  


The currency in Quebec Province is the Canadian dollar (CAD). Across the street, on René-Lévesque boulevard, you will find an currency exchange office in the National Bank of Canada building where you will get the exchange rate of the day. To get an idea of the Canadian dollar value compared to your currency, please go to the following address:

What are the driving directions to get to your hotel? 

Via Highway 40:  Highway 40 East becomes Charest Blvd East, turn right on St-Sacrement South, turn left on René-Lévesque Blvd for 1.5 miles. Aux Deux Lions Inn is located between De Salaberry and Turnbull Avenue.

Via Highway 20:  Highway 20 East, Pierre-Laporte Bridge, Laurier Blvd direction Downtown Quebec City for 5.6 miles. Laurier Blvd turns into Grande-Allée Left. Turn left on De Salaberry Avenue, right on René-Lévesque Blvd East. Aux Deux Lions Inn is located between De Salaberry and Turnbull Avenue.

Get directions from Google Maps.